Last updated: June 2026 — Matt Henare, Mntsydney
We'd love to hear from you! Whether you have questions about our reviews, want to suggest a casino, or have spotted an error on Mntsydney, we're here to listen. This page outlines the best way to get in touch with our team.
The quickest way to reach us is via email. Matt Henare, the founder and lead reviewer at Mntsydney, personally reads all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.
Email us at: matt@mntsydney.com
Have a question about one of our pokie reviews? Want to know more about our testing methodology or how we evaluate online casinos? Got a suggestion for a casino we should review? Send us an email with "Editorial" in the subject line, and we'll get back to you with detailed answers.
If you represent an online casino operator or gaming brand and wish to discuss partnership opportunities with Mntsydney, please email us with "Partnership" in the subject line. We'll be happy to discuss potential collaborations.
We take accuracy seriously. If you've noticed incorrect information in any of our reviews—whether it's outdated bonus details, inaccurate RTP rates, or factual errors—please let us know. Include:
We'll verify your report and update the content promptly. General feedback about your experience on Mntsydney is also welcome and helps us improve.
If you're experiencing issues with a casino account, missing winnings, or payment problems, we cannot assist directly. These matters must be handled between you and the casino operator. If the operator doesn't resolve your issue, contact the relevant New Zealand gambling regulator or the casino's licensing authority for support.
Our mission is to provide honest, thorough reviews of online pokies and casinos for New Zealand players. Your feedback helps us stay true to that mission and serve our community better.
Email: matt@mntsydney.com
We look forward to hearing from you!